Communication Tracking System Features Government Applications

This Call IDentification Information System would Emulate a 911 emergency response or 311 System for any small department, + detailed administrative reports on all lines, to all people, not just dispatch. On line Directory, Mapping and Dispatch software can be added. Less costly + affordable than a 911 System or E-911 System. Where Caller ID Service is available.

Graphs incoming call traffic by Call emergency or crime Type & Classification, Total number of all calls of this Type and / or Classification by line or specific to individual and number of responses by classification / type regarding this individual.

• Color Graph Call Log Report showing time of day, day of week, type & class of busy.

• Ability to customize (22) Types and (22) Classifications of emergency or crime.

• Customized Public Record by Name, Alias, Directions to Location, Pertinent Notes, per Phone Call contact by type & class associated to each call by date, start / end time, & minute duration.

• Management Report of all call traffic specific to Call Type and Type Classification.

• A complete Call Log Record of incoming and outgoing telephone communication by: Line, date, time, duration, telephone number, type, name, notes & record.

• Ability to print and color graph call management reports at a glance.

• Automatic name population when a name associated with telephone number is unidentified.

• Detailed comprehensive Call Management Administrative Reports.

• Ability to analyze your busiest day of the week, or time of day for staffing purposes.

• Ability to analyze long distance calls compared to the statement.

• Define answered / unanswered calls, if lines are busy, specify calls by: area codes, name, date, telephone number or line usage.

• Identifies telephone traffic by company, contact name, telephone number, city & state.

• Monitors Current Status by telephone line, in use or inactive.

• Reference Area Codes by city, state and country at a glance.

• Reference * Codes and telephone company service features.

• Search for records quickly and efficiently in Directory alphabetical order.

• Recognizes, records a call within 1st and 2nd ring.

• Identifies/ monitors callers on answered or unanswered calls with a PhonePrint ^©tm.

• Unlimited memory and data base storage to other archives.

• A Real Time Information System: Provides safety and security, confidentiality, loss prevention.

• Minimize Liability and Risk factor by knowing with whom you are speaking on all lines, emergency or non emergency lines, cold crime lines, crime prevention, administrative.

• A complete CTI (Computer Telephony Integration) System in a PC or Network.

• Works with your current telephone system, no added equipment necessary.

• Our hardware is manufactured in strict accordance with IPC Standards and are FCC Certified. We demand quality manufacturing that is ISO compliant from sub-contractors that are members of IPC.

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